Time tracking built for client work
Angelwood’s time tracking software records time against the client, project and task it belongs to, so billable hours and the client relationship sit in one place.
- Timer or manual entries. Start a timer, or add time after the fact.
- Billable and non-billable. Mark each entry, so reports separate client work from internal time.
- Calendar suggestions. Connect Google Calendar or Outlook and turn meetings into suggested entries instead of retyping them.
- Plain-language entry. Type something like “2 hours on the Acme homepage review yesterday” and confirm the parsed entry.
Billable hours and timesheet approval
Billable hours are the hours you can charge a client for. Tracking them accurately is what makes retainers, time-and-materials work and profitability conversations possible.
Team members submit timesheets for a period; managers approve or reject them. Each entry keeps its status (draft, submitted, approved or rejected) and an audit history, so you can see who changed what.
Utilisation rate and capacity planning
Utilisation rate is the share of available hours spent on billable work:
| Measure | How it’s calculated |
|---|
| Utilisation rate | Billable hours ÷ capacity hours × 100 |
| Billable mix | Billable hours ÷ all recorded hours × 100 |
| Capacity | Each person’s working-hours schedule, minus exceptions such as holidays |
Set a capacity schedule for each team member and add exceptions for time off. The team view then shows capacity, recorded and billable hours and utilisation for each person, which is the starting point for capacity planning: who has room for the next client, and who is overloaded.
Time reports
Break time down by project, client, team member, task or source, see trends over time and the billable value where rates are set, then export the report.
Time sits next to invoices, project expenses and the client portal, so the hours you report and the work clients see come from the same place.