A formal document defining project scope, deliverables, timeline, and terms between an agency and client.
A formal document defining project scope, deliverables, timeline, and terms between an agency and client.
A Statement of Work is a legally binding document that details exactly what an agency will deliver, when, and under what terms. It includes project objectives, deliverables, timeline, payment schedule, revision policies, and out-of-scope items. A clear SOW prevents misunderstandings and scope creep.
SOWs are essential for project work but also valuable for retainers. They set clear expectations that protect both parties. Agencies should review and update SOWs quarterly for ongoing relationships, adding new services or adjusting scope as the relationship evolves.
SOW sections: Project overview, objectives, deliverables list, timeline with milestones, payment schedule, revision policy (2 rounds included), out-of-scope items, acceptance criteria, termination clause.
Angelwood tracks all approvals against your original SOW, creating a clear record of what was agreed and any changes.
Explore related concepts
The gradual expansion of project requirements beyond the original agreement, often without corresponding budget increases.
A formal request to modify the original project scope, typically with associated cost and timeline adjustments.
A contract where clients pay a recurring fee for ongoing services, typically monthly, rather than per-project.