# Statement of work template

Replace the bracketed text and delete anything that doesn't apply. This template is a starting point, not legal advice. Have a qualified lawyer review it for your jurisdiction and business.

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**STATEMENT OF WORK**

**Project:** [Project name]
**Client:** [Client company name]
**Provider:** [Your company name]
**SOW reference:** [SOW-2026-001]
**Date:** [Date]
**Governing agreement:** This SOW is issued under [the Master Services Agreement dated (date) / the terms attached as Appendix A].

**1. Background and objectives**
[Two or three sentences on why the project exists and what success looks like. E.g. "The client's current website does not support online bookings. This project will deliver a new website that lets customers book appointments online."]

**2. Scope of work**
The provider will:
- [Activity 1]
- [Activity 2]
- [Activity 3]

**3. Deliverables**

| # | Deliverable | Description | Format | Due date |
|---|---|---|---|---|
| 1 | [Deliverable] | [What it includes] | [e.g. Figma file, PDF] | [Date] |
| 2 | [Deliverable] | [What it includes] | [Format] | [Date] |

**4. Out of scope**
The following are not included in this SOW and would require a change request:
- [Exclusion 1]
- [Exclusion 2]

**5. Assumptions and client responsibilities**
This SOW assumes the client will:
- Provide [inputs, e.g. brand assets, content, access] by [date]
- Nominate one approver for each deliverable: [Name, role]
- Return consolidated feedback within [number] working days of each review request

If these inputs are late, delivery dates move by the same amount of time.

**6. Timeline and milestones**

| Milestone | Target date | Depends on |
|---|---|---|
| Kickoff | [Date] | Signed SOW |
| [Milestone] | [Date] | [Client input or approval] |
| Project complete | [Date] | Final acceptance |

**7. Review, approval and acceptance**
- Each deliverable will be shared for review with the nominated approver.
- The client has [number] working days to approve or request changes.
- Each deliverable includes [number] rounds of revisions. Further rounds are billed as a change request.
- A deliverable is accepted when the approver confirms it in writing, or [number] working days after delivery if no changes are requested.

**8. Change requests**
Changes to scope, deliverables or timeline must be agreed in writing before work begins. Each change request will state the impact on cost and timeline.

**9. Fees and payment**
- Total fee: [amount] [fixed fee / estimated, time and materials at (rate)]
- Payment schedule: [e.g. 50% on signature, 50% on final acceptance]
- Payment terms: [e.g. 14 days from invoice]
- Expenses: [included / billed at cost with prior approval]

**10. Project contacts**

| Role | Client | Provider |
|---|---|---|
| Project lead | [Name, email] | [Name, email] |
| Approver | [Name, email] | — |

**11. Signatures**

| | Client | Provider |
|---|---|---|
| Name | | |
| Title | | |
| Signature | | |
| Date | | |

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## Before you send it

- [ ] Every deliverable says what it contains, its format and its due date.
- [ ] The out-of-scope list covers the requests you can already predict.
- [ ] Client inputs and access have dates, and the SOW says dates move if they're late.
- [ ] One approver is named for each deliverable, with a review window.
- [ ] Revision rounds and the acceptance rule are stated.
- [ ] The change request process says how cost and timeline impact will be agreed.
- [ ] Fees and payment schedule match the proposal.
- [ ] A lawyer has reviewed the template for your jurisdiction.

---

# Worked example: website redesign

Northfield Physio is a fictional client used for illustration.

**Background and objectives:** Northfield Physio's current website doesn't support online booking and isn't easy to update. This project will deliver a new five-page website, built in Webflow, with a booking integration, that the client's team can edit themselves.

**Deliverables:**

| # | Deliverable | Description | Due |
|---|---|---|---|
| 1 | Sitemap and wireframes | Five-page sitemap; desktop and mobile wireframes | 10 Nov |
| 2 | Visual design | Homepage and one inner-page design in Figma | 24 Nov |
| 3 | Built website | Five pages built in Webflow, booking widget embedded | 15 Dec |
| 4 | Handover | 45-minute editor training session and a short how-to guide | 18 Dec |

**Out of scope:** copywriting (client supplies all text), photography, SEO beyond basic page titles and descriptions, ongoing hosting and maintenance after launch.

**Client responsibilities:** final copy for all five pages by 17 Nov; Webflow and booking-system access by 3 Nov; one approver (Practice Manager) to review each deliverable within three working days.

**Approval and acceptance:** two rounds of revisions per deliverable. Feedback is sent in one consolidated set. A deliverable is accepted on written approval or five working days after delivery without requested changes.

Template by Angelwood — https://angelwood.io/