# Contractor statement of work

Replace everything in [brackets]. Delete sections that don’t apply.

---

## Project details

Project: [Name]
Client: [Company]
Provider: [Your business]
Reference: [SOW-001]
Governing agreement: [Master service agreement dated … / terms attached]

## 1. Background and objectives

[Why the project exists and what success looks like.]

## 2. Scope of work

1. **Onboarding:** [activities]
2. **Delivery:** [activities]
3. **Handover:** [activities]

## 3. Deliverables

| # | Deliverable | Description / format | Due |
| --- | --- | --- | --- |
| 1 | [Services as described in the statement of work] | [Detail] | [Date] |
| 2 | [Timesheets for each billing period] | [Detail] | [Date] |

## 4. Out of scope

- [Equipment purchases unless agreed]
- [Work outside the agreed hours without approval]

## 5. Assumptions and client responsibilities

- [Site access and inductions]
- [A named contact to approve timesheets]

If these are late, dependent dates move by the same amount of time.

## 6. Milestones

| Milestone | Target date | Depends on |
| --- | --- | --- |
| Onboarding | [Date] | [Approval or input] |
| Delivery | [Date] | [Approval or input] |
| Handover | [Date] | [Approval or input] |

## 7. Acceptance

The client’s named approver reviews each deliverable within [5] working days. Deliverables are accepted on written approval, or when the review period passes without material issues being raised.

## 8. Changes

Changes to scope, deliverables or timeline are agreed in writing, with the effect on fees and dates, before work begins.

## 9. Fees and payment

Fee: [Amount and basis]
Schedule: [Payment by milestone]
Expenses: [At cost with approval / included]

## 10. Sign-off

Client: [Name, title, signature, date]
Provider: [Name, title, signature, date]

---

## Before it’s signed

- [ ] Every deliverable is specific and testable.
- [ ] Exclusions cover the requests you can already predict.
- [ ] Client responsibilities have dates.
- [ ] A named approver and review window are set.
- [ ] The change process is clear.
- [ ] Fees match the proposal.

---

# Example: Ridgeway Technical Services statement of work for Elmstead Systems

Key sections for a network upgrade support. Both companies are fictional.

## Deliverables

| # | Deliverable | Phase |
| --- | --- | --- |
| 1 | Services as described in the statement of work | Onboarding |
| 2 | Timesheets for each billing period | Delivery |

## Out of scope

- Equipment purchases unless agreed
- Work outside the agreed hours without approval

## Client responsibilities

- Site access and inductions
- A named contact to approve timesheets

## Fees

Total: $7,236.00 excluding tax
Schedule: Invoiced at the end of each phase: Onboarding, Delivery, Handover

## Timesheet approval

The contractor submits timesheets weekly. The client approves or queries them within five working days; unqueried timesheets are treated as approved.

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